Refund policy

Return & Refund Policy — Travis Young, LLC

Last updated: 11/27/2025

Thank you for shopping with us. Because our products are produced in limited quantities, all sales are final. Please read the policy below before purchasing.

1. All Sales Are Final

We do not accept returns, refunds, or exchanges for any reason, including:

wrong size
change of mind
buyer’s regret
delays in shipping

Please make sure to review product photos, descriptions, and sizing carefully before placing your order.

2. Order Changes or Cancellations

Once an order is placed, it cannot be changed, modified, or canceled.

This includes:

size changes
product swaps
address changes once shipped

Double-check your details before checking out.

3. Damaged or Defective Items

If your item arrives damaged or defective:

Email us within 7 days of delivery
Include your order number and clear photos of the issue
We will review the case and determine the appropriate solution

Review does not guarantee a replacement or refund unless the product is confirmed to be defective due to manufacturing.

We do not cover damage caused by:

misuse
normal wear
washing errors
accidents

4. Lost or Stolen Packages

Once an order is shipped, it is the responsibility of the carrier (USPS, UPS, etc.).

We are not responsible for:

lost packages
stolen packages
delays
incorrect addresses provided by the customer

If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for new shipping charges.

5. Raffle Entries & Promotions

Purchases that include raffle entries or promotional items are non-refundable under all circumstances.

If an order is canceled or refunded due to fraud detection, any raffle entries tied to the order are void.

6. Final Note

We are a small, artist-run business producing limited pieces. Our final-sale policy ensures fairness, protects inventory, and keeps quality consistent for everyone.